We Often Get Asked…
What are the benefits of using Remote Stylist?
Free Design Help. Great Furniture Deals. $1 Shipping in Canada and the USA. We will relieve the headaches of trying to figure it out on your own or paying through the roof. If you value free time or want more of it, we guarantee using our platform will be convenient, affordable and maybe even fun!
What’s a Stylist?
Of course, it’s a real live person. Think design savvy personal shopper; our in-house Stylists excel at quickly translating your needs into reality and will guide you through the process of selecting furniture without the normal hoopla.
Why should I have a Stylist in my life?
Well a) they are free, and b) who wouldn’t want a personal Stylist at their disposal?! Discuss your wants without an appointment; ask about something you saw in your travels; get answers at 10:30 pm. No matter the topic, they’ll respond quickly. You’ve got the doctor on speed dial when you’re sick; now you’ve got a Stylist to help you make your space look good 24/7.
Why should I buy furniture from RemoteStylist.com versus a traditional retailer?
Quite simply: price and time! Gone are the days when you actually wanted to spend evenings and weekends running around town or time going from website to the other with a ‘where do I start?’ result. In addition, we pass you the savings of shipping directly from the product manufacturer to your door; skipping the inventory stage adds up quickly!
Should I still go look at furniture at my local stores?
Look, test, review options, take measurements, snap photos…then start to compare. If we can get you the same or similar product for less and save you the hassle in doing it so, it’s a win-win situation.
Can I see the furniture before buying it?
You can’t, but that doesn’t mean you can’t touch or feel. Should samples be available from the manufacturer we’ll gladly send you upholstery, stain and finish samples. Rest assured our buying team spend their day travelling around the world choosing only the very best.
How can Remote Stylist get furniture faster than a store?
Let’s preface this with: obviously if the item is actually on the store floor and you can carry the item out of the st0re, we can’t. However, retailers are notorious for ‘minimum orders’ meaning they wait until they have a number of orders prior to shipping to avoid higher shipping fees. This means you have to wait because they are still rounding up customers. Nothing drives us crazier than a retail store clerk telling us it’s going to be 12 to 14 weeks to get our furniture. Now obviously, if it’s a custom job and they are making the sofa from scratch to your specifications then we have to allow them time to do that, but once it’s ready to roll, rest assured our truck is sitting at their warehouse with a driver who’s looking for your package and we’re watching its every move until you have it.
What is a Style File?
It’s our signature product and simply put, a pretty collection of furniture ideas that is meant to help drive your decision process. Your Stylist will create it based on the profile you build. See a sample here.
What if I don’t like the options I am given?
Revise it with your Stylist until you’re satisfied. We always recommend showing us images in the beginning but you won’t be the first to get halfway done the road, and then really hone in on what it is you want. The better you can describe or show us things you love, the faster the process goes.
How much does a Style File cost?
There is absolutely no cost – it’s free.
How long does it take to get a Style File?
The average turnaround time is 2 business days. Then it’s over to you for revisions. We’ve seen users go through the process in a week, but recognize that life always gets in the way of furnishing a space so in reality that could be weeks if not months too. You’re driving the bus; it’s all in how fast you want to go.
How do I pay?
We accept Visa, Mastercard and American Express. Put the desired items into your cart and check them out, ensuring all shipping specs are as detailed as need be. Full payment is required up front, unless its custom work and then a 75% deposit is taken, with the balance upon shipping. All prices on the site are in US dollars.
How long does it take to get my furniture?
Orders are placed as soon as payment is received. Shipping times vary on what you’ve ordered, but you will receive an email confirming your order with an estimated delivery date based on the manufacturer’s input. For some items it takes days, for others weeks and if there are boats involved or it has to be made a few months. Factor in that we have zero control over things like tornados, hurricanes and snowstorms, nor political unrest, pirates or strikes but we’ll sympathize with you and do our best to keep you updated if the situation presents itself.
Who delivers my furniture?
RemoteStylist.com will arrange for delivery to your door. It’s imperative we know in advance if there are any challenges so we can make appropriate accommodations in advance; these might include narrow staircases, elevators, 3rd floors, no one regularly home, etc. Re-deliveries cost money so we appreciate all the intel upfront to do it correctly the first time.
What is an Insider?
We spend inordinate amounts of time travelling and scouting product. We’ll use the analogy, “after you’ve seen 5 churches on the European tour you’ve seen them all”. Exactly the same thing happens when we look at furnishings in mass amounts—our eyes glaze over. But every so often an insanely amazing thing catches our attention, we fall madly in love after hearing the back story and then we try and test for ourselves. Fortunately for you, we CAN’T stop talking about this once it happens. As an RS Insider you’ll be the first to know about it, and you’d better believe we’ve gone back to the source and struck a deal so you can share in the excitement too.
If you have further questions that weren’t answered above, please don’t hesitate to contact us.