Your Taste Drives the Project. It's all about you. Whether you know what your style is or you don't, you're guaranteed to be impressed with our listening skills and natural instincts. You tell us how you live, your tastes and your wants. We'll match you with one of our fantastic designers who shares in your vision. You might not like every last suggestion, but we'll hedge our bets on many of them. Either way you have our satisfaction guarantee and don't need to implement or shop for everything at once anyhow!
Pick your Plan. With 30 ways of designing a space, it's hard to go wrong (and if you are on the wrong path rest assured we'll be the first to tell you!). Our commitment to customer service is unlike anything you've experienced before whether it's pre-purchase, mid-progress or long thereafter. Use the Ask Kelly feature, tweet us, chat with your Designer in the Workroom,
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or call us; no question to silly! Better yet, if you want a design lifeline, check out the RS Insider program. It goes without saying that membership at $14.99/month has its perks!
Pictures are Worth a Thousand Words -Literally! Ever listened to someone describe a space and then you see a picture and it suddently makes sense?! Our strength is being able to look at pictures and floorplans or measurements and visualize. It's a winning combination that allows us to design your space remotely - from afar.
Pick Up Your Style File. You'll be notified 'Your Style File is Ready for Pickup' within 7 business days of uploading your info. Follow the instructions in the email or just login to the Client Center using the login you created upon purchasing a package. Access your Style File from any computer as often as you like; it's archived for life.
Shopping Made Easy. You are not obliged to purchase any of the recommendations from us, but should you want to, you can purchase them at a steep discount becuase we don't have to stock it, instead delivering items right to your door. The shopping list, found on the last page of your Style File. includes picture, descriptions, sizes and colours of the pieces we suggest. Shop right away, down the road or not at all.
